Customer Support Analyst

As a Customer Support Analyst at Nykaa, you will be the first point of contact for our valued customers, addressing their inquiries and concerns with empathy and professionalism. You will play a crucial role in ensuring their satisfaction and building brand loyalty.

Nykaa Jobs near me

Responsibilities

Respond to customer inquiries across various channels (phone, email, chat) in a timely and efficient manner.
Troubleshoot and resolve customer issues related to orders, accounts, payments, products, and promotions.
Provide accurate and up-to-date information on Nykaa products, services, and policies.
Proactively identify and escalate complex issues to the appropriate team.
Maintain detailed records of customer interactions and track resolutions.
Contribute to improving customer service processes by providing feedback and suggestions.

If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs

Nykaa Careers

Skills

Excellent communication, interpersonal, and problem-solving skills.
Ability to work independently and as part of a team.
Strong time management and organizational skills.
Proficient in using computers and various software applications.
Passion for the beauty industry and a keen eye for detail.

Tags: Nykaa , recruitment, job opportunities, career, hiring, job search, job application, Nykaa careers, work at Nykaa , job openings, job vacancies, job opportunities at Nykaa , Nykaa jobs, Nykaa recruitment 2024, Nykaa hiring 2024