Position title
Customer Care Agent – All India Jobs – Dhani Job Vacancy For Freshers
Job Location
India
Remote work from: IND




Base Salary
USD15-USD21 Per hour
Qualifications

12th/ Graduate

Employment Type
Full-time





Description

Customer Care Agent

Are you passionate about helping people and have a knack for resolving issues with a smile? Do you thrive in a fast-paced environment and possess excellent communication skills? If you're looking for a rewarding career where you can make a real difference for customers, then the Customer Care Agent role at Dhani could be your perfect opportunity!

Dhani Jobs Near Me

Responsibilities:

  • Providing exceptional customer service: Respond to customer inquiries via phone, email, and chat with empathy, courtesy, and professionalism, aiming to exceed expectations at every interaction.
  • Troubleshooting and problem-solving: Listen actively to customer concerns, identify the root cause of issues, and offer timely and accurate solutions, leveraging your knowledge base and internal resources.
  • Product and service knowledge: Gain in-depth understanding of Dhani's diverse product portfolio, features, and functionalities to confidently answer customer questions, recommend solutions, and provide clear instructions.
  • Account management: Assist customers with account inquiries, transactions, and statement understanding, ensuring smooth and hassle-free financial experiences.
  • Building relationships: Develop positive rapport with customers, actively listen to their feedback, and go the extra mile to create a sense of trust and satisfaction.
  • Adherence to policies and procedures: Ensure all interactions comply with company policies and regulations, maintaining the highest ethical standards.

   

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Dhani Careers

Skills:

  • Excellent written and verbal communication skills, with the ability to explain complex information clearly and concisely.
  • Strong customer service focus, with a genuine desire to help others and resolve their concerns efficiently.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong problem-solving and critical thinking skills to identify root causes and find effective solutions.
  • Proficiency in using computers and various software applications.
  • Detail-oriented and organized, with a commitment to accuracy.
  • Positive and enthusiastic attitude with a strong desire to learn and grow.

 

Tags: Dhani , recruitment, job opportunities, career, hiring, job search, job application, Dhani careers, work at Dhani , job openings, job vacancies, job opportunities at Dhani , Dhani jobs, Dhani recruitment 2024, Dhani hiring 2024

   

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Important Links

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Date posted
February 26, 2024
Valid through
August 31, 2024
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Position: Customer Care Agent – All India Jobs – Dhani Job Vacancy For Freshers

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