Position title
Capgemini Recruitment 2024 - Latest Job Notification - Front Office Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD21,500-USD29,300 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

Capgemini Recruitment 2024

Capgemini is seeking a skilled and motivated individual to join their team as a Desktop Support Specialist. This role plays a crucial part in providing technical support to employees regarding their computers, software, and network access.



Capgemini Jobs near me

Responsibilities:

  • Technical Support:
    • Respond to user inquiries and troubleshoot technical issues related to hardware, software, network connectivity, and other IT-related problems.
    • Install, configure, and maintain user workstations, laptops, and peripherals.
    • Perform software updates and patch installations.
    • Remotely access user desktops to diagnose and resolve issues.
    • Document all support interactions and troubleshooting steps taken.
  • User Training:
    • Provide basic training to users on new software applications and procedures.
    • Answer user questions and address concerns.
    • Develop and maintain user manuals and knowledge base articles.
  • Inventory Management:
    • Maintain an inventory of IT hardware and software assets.
    • Track and manage software licenses.
    • Order and manage equipment replacements and upgrades.
  • Other duties:
    • Stay up-to-date on the latest technology trends and best practices in desktop support.
    • Adhere to company policies and security procedures.
    • Contribute to a positive and collaborative work environment.



Capgemini Careers

Skills:

  • Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
  • Minimum 1 year of experience in a desktop support role.
  • Solid understanding of computer hardware and software.
  • Proven ability to troubleshoot technical issues effectively.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented and highly organized.
  • Excellent time management skills.
  • Proficient in MS Office Suite (Word, Excel, PowerPoint).
  • Strong understanding of networking concepts and principles (a plus).
  • Experience with ticketing systems and IT service management tools (a plus).
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Date posted
January 4, 2024
Valid through
August 31, 2024
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Position: Capgemini Recruitment 2024 - Latest Job Notification - Front Office Executive Post

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