Bank Of Baroda Recruitment 2023

The Team Leader is responsible for leading and managing a team of customer service associates in a Bank of Baroda branch. The Team Leader is responsible for ensuring that the team meets or exceeds all performance goals, including customer satisfaction, sales, and productivity. The Team Leader also provides training and development to the team members, and ensures that they are following all bank policies and procedures.

Bank Of Baroda Jobs near me

Responsibilities:

• Lead and manage a team of customer service associates
• Ensure that the team meets or exceeds all performance goals
• Provide training and development to the team members
• Ensure that the team members are following all bank policies and procedures
• Resolve customer complaints and issues
• Conduct performance reviews of team members
• Develop and implement new customer service initiatives
• Represent the branch at various meetings and events

Bank Of Baroda Careers

Skills:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to motivate and inspire team members
• Ability to work independently and as part of a team
• Ability to handle customer complaints and issues in a professional manner
• Strong understanding of bank policies and procedures
• Proficient in Microsoft Office Suite

Qualifications:

• Bachelor's degree in business administration or a related field
• 3+ years of experience in customer service or a related field
• Experience in leading and managing a team
• Strong understanding of bank policies and procedures