Ambuja Cement Recruitment 2023

The Help Desk Worker is responsible for providing first-level support to Ambuja Cement employees and customers. This includes answering phone calls, resolving technical issues, and providing training on software and hardware. The Help Desk Worker must be able to work independently and as part of a team, and must have excellent communication and problem-solving skills.

Ambuja Cement Jobs near me

Responsibilities:

• Provide first-level support to Ambuja Cement employees and customers via phone, email, and chat
• Troubleshoot technical issues, such as computer problems, software errors, and network connectivity issues
• Escalate unresolved issues to the next level of support
• Provide training on software and hardware
• Document all interactions with customers and employees
• Stay up-to-date on the latest software and hardware technologies

Ambuja Cement Careers

Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Basic knowledge of hardware and software troubleshooting
• Experience with help desk software

Qualifications:

• High school diploma or equivalent
• 1-2 years of experience in a help desk or technical support role
• Associate's degree in computer science or a related field is preferred