Amazon Recruitment 2023

The Customer Relationship Executive is responsible for building and maintaining relationships with Amazon customers. This includes responding to customer inquiries and complaints, resolving issues, and providing excellent customer service. The ideal candidate will have strong communication and problem-solving skills, as well as a passion for customer service.

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Responsibilities:

• Respond to customer inquiries and complaints in a timely and professional manner
• Resolve customer issues in a timely and efficient manner
• Provide excellent customer service to customers
• Build and maintain relationships with customers
• Upsell and cross-sell products and services to customers
• Stay up-to-date on Amazon products and services
• Work with other departments to resolve customer issues

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Skills:

• Strong research and data analysis skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Familiarity with marketing analytics tools.

Qualifications:

• Bachelor's degree in business administration, marketing, or a related field
• 1-2 years of experience in customer service
• Strong communication and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Passion for customer service