Amazon Recruitment 2023

Amazon, a global leader in technology and e-commerce, is seeking a highly organized, detail-oriented, and efficient Back Office Assistant to join our dynamic team. As a Back Office Assistant, you will play a crucial role in providing comprehensive administrative support to Amazon's operations. You will be responsible for handling a wide range of tasks, including order processing, customer inquiries, inventory management, and data entry.

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Responsibilities:

• Process customer orders promptly and accurately, ensuring timely delivery and customer satisfaction
• Handle customer inquiries via email, phone, and chat, providing accurate information, resolving issues effectively, and upholding Amazon's reputation for exceptional customer care
• Maintain accurate records of inventory levels, ensuring adequate stock availability, timely replenishment, and efficient inventory management practices
• Prepare and maintain reports related to order processing, customer inquiries, and inventory management, providing insights for decision-making and process improvement
• Assist with other administrative tasks as needed, such as document preparation, data entry, filing, and general office management

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Skills:

• Strong attention to detail and commitment to accuracy, ensuring that all tasks, records, and communications are handled with precision and adherence to Amazon's high standards
• Excellent organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and work under pressure in a fast-paced environment
• Proficient in Microsoft Office Suite and relevant back-office management software, including proficiency in spreadsheets, databases, and presentation tools
• Ability to work independently and as part of a team, with a collaborative and results-oriented approach, demonstrating strong communication and interpersonal skills to interact effectively with colleagues and customers from diverse backgrounds
• Adaptability and flexibility to handle a variety of administrative tasks and responsibilities, with a willingness to learn new skills and adapt to changing priorities