Adidas Recruitment 2023

The Customer Care Associate is responsible for providing excellent customer service to adidas customers via phone, email, and chat. This includes resolving customer complaints, answering questions, and processing orders. The ideal candidate will have a strong understanding of adidas products and services, as well as excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer complaints and issues
• Process orders and returns
• Provide product and service information to customers
• Build and maintain positive customer relationships
• Stay up-to-date on adidas products and services
• Complete other duties as assigned

Adidas Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks simultaneously
• Ability to work under pressure
• Proficiency in Microsoft Office Suite
• Experience with customer service software

Qualifications:

• High school diploma or equivalent
• 1+ year of customer service experience
• Strong understanding of adidas products and services
• Ability to speak and understand English fluently