Adidas Recruitment 2023

The Customer Care Associate is responsible for providing excellent customer service to adidas customers. This includes answering questions, resolving issues, and processing orders. The ideal candidate will have a strong understanding of adidas products and services, as well as excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer inquiries via phone, email, chat, and social media
• Resolve customer issues in a timely and efficient manner
• Process orders and make changes as needed
• Provide product information and recommendations
• Build relationships with customers and promote adidas products and services
• Follow all company policies and procedures

Adidas Careers

Skills:

• Strong understanding of quality principles and methods.
• Experience in conducting inspections and resolving quality issues.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Qualifications:

• High school diploma or equivalent
• 1+ year of customer service experience
• Excellent communication and interpersonal skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Bilingual (English/Spanish) a plus