Accenture Recruitment 2023

The Client Service Specialist is responsible for providing excellent customer service to Accenture's clients. This includes answering questions, resolving issues, and providing support. The ideal candidate will have strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.

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Responsibilities:

• Answer customer questions and resolve issues in a timely and efficient manner
• Escalate issues to the appropriate level as needed
• Provide support to clients through various channels, including phone, email, and chat
• Work with other members of the Customer Service team to ensure that clients are satisfied
• Stay up-to-date on Accenture products and services

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Skills:

• Strong communication and interpersonal skills
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Proficient in Microsoft Office Suite

Qualifications:

• Bachelor's degree in business, customer service, or a related field
• 1-2 years of experience in customer service
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Ability to work under pressure