Position title
Jio Recruitment 2023-24 - Latest Job - Customer Success Manager Post
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD18,500 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time





Description

Jio Recruitment 2023-24

Jio, a revolutionary force in India's telecom landscape, has transformed the way millions connect and experience the digital world. We're a customer-centric company driven by innovation, offering a robust network, diverse services, and exceptional care. As a Customer Success Manager at Jio, you'll play a pivotal role in ensuring our customers thrive in this connected era.



Jio Jobs near me

Responsibilities

  • Be the trusted advisor for assigned customer segments, proactively understanding their needs and challenges.
  • Develop and implement personalized success plans, tailoring solutions to maximize customer value and satisfaction.
  • Drive adoption and engagement with Jio's products and services through proactive outreach, education, and training.
  • Monitor customer health metrics, identifying potential issues and proactively resolving them to prevent churn.
  • Build strong relationships with customers, fostering open communication and exceeding expectations.
  • Analyze customer data and feedback to identify areas for improvement and contribute to product and service enhancements.
  • Collaborate with internal teams (technical support, marketing, etc.) to ensure seamless customer journeys.



Jio Careers

Skills

  • A passionate and results-oriented individual with a genuine desire to help customers succeed.
  • Excellent communication and interpersonal skills, building rapport and trust with diverse audiences.
  • Strong analytical and problem-solving abilities, identifying root causes and crafting effective solutions.
  • Proficient in relationship management, actively listening and understanding customer needs.
  • A data-driven approach, leveraging insights to optimize customer success strategies.
  • Excellent written and verbal communication skills, presenting information clearly and persuasively.
  • Ability to work independently and as part of a team, demonstrating initiative and a positive attitude.
  • Proficiency in CRM software and data analysis tools is a plus.
Important Links

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Date posted
December 26, 2023
Valid through
August 31, 2024
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Position: Jio Recruitment 2023-24 - Latest Job - Customer Success Manager Post

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