Position title
Dhani Recruitment 2023-24 - Dhani Careers - Customer Care Associate Post
Job Location
India
Remote work from: IND




Base Salary
USD12,200-USD18,300 Per month
Qualifications

12th/ Graduate

Employment Type
Full-time





Description

Dhani Recruitment 2023-24

Dhani is a leading financial services provider, offering a dynamic range of products and services across healthcare, finance, and online shopping. We're committed to empowering customers with accessible financial solutions and exceptional service. As a Customer Care Associate at Dhani, you'll play a crucial role in making that commitment a reality.



Dhani Jobs Near Me

Responsibilities:

  • Be the friendly voice and face of Dhani, providing exceptional customer service across multiple channels (phone, email, chat).
  • Actively listen to customer inquiries, understand their needs, and provide accurate and timely information about Dhani's products and services.
  • Resolve customer issues efficiently and effectively, ensuring their satisfaction and building lasting relationships.
  • Proactively identify and address customer concerns, going the extra mile to exceed expectations.
  • Participate in continuous learning and development to stay updated on Dhani's offerings and best practices in customer service.
  • Contribute to a positive and supportive team environment, collaborating with colleagues to achieve shared goals.



Dhani Careers

Skills:

  • An outgoing and enthusiastic individual with a passion for building relationships and helping others.
  • Excellent communication skills, both written and verbal, with the ability to tailor your approach to diverse audiences.
  • Strong problem-solving skills and the ability to think critically and find solutions in a fast-paced environment.
  • A meticulous and detail-oriented individual with a commitment to accuracy and efficiency.
  • Proficient in computer skills, including Microsoft Office suite and relevant customer relationship management (CRM) software.
  • Ability to work independently and as part of a team, demonstrating initiative and a positive attitude.
Important Links

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Date posted
December 26, 2023
Valid through
August 31, 2024
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Position: Dhani Recruitment 2023-24 - Dhani Careers - Customer Care Associate Post

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