Position title
Wipro Recruitment 2023-24 - Remote Jobs - Customer Service Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD22,300-USD29,200 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

Wipro Recruitment 2023-24

As a Customer Service Executive at Wipro, you will be the voice of Wipro for our customers. You will play a pivotal role in ensuring seamless customer interactions, exceeding expectations, and building long-term relationships.



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Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate and helpful information about Wipro's products and services.
  • Resolve customer issues and concerns efficiently and effectively.
  • Build rapport and trust with customers to foster positive relationships.
  • Proactively identify and address potential customer problems.
  • Document customer interactions and maintain accurate records.
  • Stay up-to-date on Wipro's policies and procedures.
  • Contribute to a positive and collaborative work environment.



Wipro Careers

Skills

    • Excellent communication and interpersonal skills, with the ability to build rapport and trust.
    • Active listening skills to understand customer needs and concerns accurately.
    • Problem-solving skills to identify and resolve customer issues effectively.
    • Strong written and verbal communication skills, with a focus on clarity and conciseness.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • Strong organizational and time management skills to handle multiple priorities effectively.
  • Proficiency in Microsoft Office Suite and relevant customer relationship management (CRM) software.
  • Minimum 1 year of experience in customer service or a related role is preferred.
Important Links

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Date posted
December 26, 2023
Valid through
August 31, 2024
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Position: Wipro Recruitment 2023-24 - Remote Jobs - Customer Service Executive Post

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