Sun Pharma Recruitment 2023-24

As a Customer Support Representative at Sun Pharma, you will play a vital role in ensuring customer satisfaction and driving business growth. You will be responsible for responding to customer inquiries and complaints through various channels like phone, email, and chat. You will also be responsible for providing accurate and timely information on Sun Pharma's products and services, resolving customer issues effectively and efficiently, and maintaining accurate records of customer interactions.

Sun Pharma Jobs near me

Responsibilities:

• Respond to customer inquiries and complaints through phone, email, and chat.
• Provide accurate and timely information on Sun Pharma's products and services.
• Resolve customer issues effectively and efficiently.
• Escalate complex issues to the appropriate team.
• Maintain accurate records of customer interactions.
• Contribute to improving customer service processes and procedures.
• Uphold Sun Pharma's brand image and values in every interaction.

Sun Pharma Careers

Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Proficient in written and verbal communication.
• Excellent customer service skills.
• Patience and empathy.
• Ability to work in a fast-paced environment.
• Bachelor's degree in any field (preferred).
• Minimum 1 year of experience in customer service (freshers with exceptional skills and zeal will be considered).
• Strong knowledge of the pharmaceutical industry (desirable).