Position title
Capgemini Recruitment 2023-24 - Jobs Near Me - Customer Service Trainee Post
Job Location
India
Remote work from: IND




Base Salary
USD20,200-USD30,500 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

Capgemini Recruitment 2023-24

Calling all people-centric individuals with a passion for making a difference! Capgemini, a global leader in consulting, technology services, and digital transformation, is searching for bright and enthusiastic Customer Service Trainees to join our dynamic team in [City, Country]. In this rewarding role, you'll be on the frontline of client satisfaction, ensuring exceptional service while shaping your future in the exciting world of customer service.



Capgemini Jobs near me

Responsibilities:

  • Customer Champion: Provide prompt, professional, and personalized support to clients across various channels (phone, email, chat).
  • Problem Solver: Actively listen to client concerns, identify issues, and proactively offer solutions, exceeding expectations whenever possible.
  • Knowledge Master: Acquire and retain in-depth knowledge of Capgemini's services, products, and client needs to provide accurate and efficient support.
  • Relationship Builder: Develop strong relationships with clients, fostering trust and building long-term loyalty.
  • Continuous Learner: Embrace ongoing training and development opportunities to hone your customer service skills and stay ahead of the curve.
  • Team Player: Collaborate effectively with colleagues across departments to ensure seamless client experiences and resolve complex issues.



Capgemini Careers

Skills:

  • Excellent Communication Skills: Strong written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical audiences.
  • Empathy and Active Listening: A genuine passion for helping others and the ability to understand and address client needs with care and compassion.
  • Problem-Solving Savvy: A resourceful and analytical mind, adept at identifying issues and developing creative solutions to resolve client concerns.
  • Technical Aptitude: Basic understanding of computers and common software applications.
  • Adaptability and Learning Agility: A willingness to learn new things quickly and adapt to changing client needs and priorities.
  • Teamwork and Collaboration: The ability to work effectively within a team environment, sharing knowledge and supporting colleagues.
Important Links

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Date posted
December 23, 2023
Valid through
August 31, 2024
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Position: Capgemini Recruitment 2023-24 - Jobs Near Me - Customer Service Trainee Post

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