Position title
Havells Recruitment 2024 - Vacancy Job Alert - Customer Success Manager Post
Job Location
India
Remote work from: IND




Base Salary
USD11,000-USD18,600 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

HavellsRecruitment 2024

As a Customer Success Manager at Havells, you will play a pivotal role in ensuring our customers' success with our products and services.



Havells Jobs near me

Responsibilities:

  • Building strong relationships: Develop and maintain deep connections with assigned customers, understanding their needs and challenges.
  • Proactive problem-solving: Identify potential issues and proactively address them before they escalate, exceeding customer expectations.
  • Driving adoption and engagement: Educate customers about Havells products and services, maximizing their usage and value.
  • Post-sales support: Handle customer inquiries and complaints efficiently, ensuring timely resolution and satisfaction.
  • Data analysis and reporting: Track key customer metrics and generate reports to identify areas for improvement.
  • Collaboration: Work closely with internal teams, including sales, marketing, and technical support, to deliver seamless customer experiences.



Havells Careers

Skills

  • Bachelor's degree in Business Administration, Marketing, Communication, or a related field (preferred).
  • Minimum 2 years of experience in customer service or account management, preferably in the B2B or consumer durables sector.
  • Strong communication and interpersonal skills with the ability to build rapport and trust.
  • Excellent problem-solving and analytical skills.
  • Proven ability to prioritize tasks and work independently in a fast-paced environment.
  • Proficiency in CRM software and data analysis tools (desirable).
Important Links

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Date posted
December 22, 2023
Valid through
March 31, 2024
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Position: Havells Recruitment 2024 - Vacancy Job Alert - Customer Success Manager Post

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