Position title
Dhani Recruitment 2024 - Find a Job - Help Desk Post
Job Location
India
Remote work from: IND
Base Salary
USD11,200-USD19,200 Per month
Qualifications
12th/ Graduate
Employment Type
Full-time
Description
Dhani Recruitment 2024
Dhani, India's leading financial services platform, is searching for compassionate and resourceful individuals to join our team as Help Desk Representatives in our 2024 Recruitment Drive. This is your chance to be the beacon of support for our customers, guiding them through their queries, resolving their concerns, and ensuring a smooth and positive experience with Dhani's diverse financial offerings.
Dhani Jobs Near Me
Responsibilities
- Customer Champion: Actively listen to customer concerns, providing prompt and accurate information and support across various Dhani products and services.
- Tech-savvy Sidekick: Utilize customer relationship management tools and internal platforms efficiently to manage interactions and track resolutions.
- Problem-solving Pathfinder: Work with customers to find solutions to account issues, transactions, and technical difficulties with empathy and patience.
- Knowledge Navigator: Master the intricacies of Dhani's financial products and services, providing clear and concise explanations to empower customers.
- Communication Maestro: Clearly communicate complex financial information in a friendly and approachable manner, building trust and rapport with every interaction.
Dhani Careers
Skills
- Minimum 12th pass with excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities with a calm demeanor under pressure.
- Proficiency in English (additional language skills a plus!).
- Ability to work independently and as part of a team in a fast-paced environment.
- A genuine passion for helping others and a desire to make a positive impact.
Hiring organization
Date posted
December 21, 2023
Valid through
March 31, 2024
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