Vadilal Recruitment 2024

Vadilal is looking for passionate and customer-centric individuals to join their growing team as Call Center Representatives. In this role, you will play a crucial role in providing exceptional customer service and support, ensuring a positive customer experience.

Vadilal Jobs Near Me

Responsibilities:

• Answer incoming phone calls and inquiries from customers promptly and professionally.
• Address customer concerns and complaints effectively and efficiently.
• Provide accurate information about Vadilal's products, services, and offers.
• Upsell and cross-sell Vadilal's products and services to existing customers.
• Generate leads and sales opportunities for Vadilal.
• Process orders and manage customer accounts.
• Document all calls and interactions accurately and efficiently.
• Adhere to Vadilal's policies and procedures.
• Stay updated on Vadilal's latest products and promotions.
• Contribute to a positive and collaborative team environment.

Vadilal Careers

Skills:

• Bachelor's degree in any discipline (preferred).
• 1+ years of experience in a customer service or call center role.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Positive attitude and a passion for providing excellent service.
• Proficient in computer skills and Microsoft Office Suite.
• Fluency in English (both written and spoken) is mandatory.
• Experience in the food and beverage industry is a plus.