Flipkart Recruitment 2023

The Customer Service Executive is responsible for providing excellent customer service to Flipkart customers. This includes answering customer queries, resolving customer issues, and providing product and service information. The ideal candidate will have a strong understanding of customer service principles and procedures, as well as excellent communication and problem-solving skills.

Flipkart Jobs near me

Responsibilities:

• Answer customer queries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide product and service information to customers
• Escalate customer issues to the appropriate team as needed
• Follow up with customers to ensure satisfaction
• Stay up-to-date on Flipkart products and services

Flipkart Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Attention to detail
• Ability to work under pressure
• Proficiency in Microsoft Office Suite

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of customer service experience
• Excellent command of the English language
• Ability to work flexible hours, including evenings and weekends