Sun Pharma Recruitment 2024

We are seeking a passionate and motivated individual to join our team as a Customer Care Associate. In this role, you will play a vital role in providing exceptional customer service and support to our patients, healthcare professionals, and other stakeholders.

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Responsibilities:

• Respond to customer inquiries and requests promptly and professionally via phone, email, and other communication channels.
• Gather information and efficiently resolve customer issues and complaints.
• Provide accurate and up-to-date information about Sun Pharma products and services.
• Maintain detailed records of customer interactions and ensure accurate data entry.
• Adhere to all company policies and procedures, including regulatory compliance.
• Contribute to a positive and productive work environment.

Sun Pharma Careers

Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Ability to prioritize and manage multiple tasks effectively.
• Proficient in Microsoft Office Suite and other relevant software.
• Detail-oriented and highly organized.
• Ability to work independently and as part of a team.
• Bachelor's degree in any relevant field (e.g., Pharmacy, Healthcare Administration, Business Administration) or equivalent experience.
• Excellent spoken and written English communication skills.
• Strong customer service orientation and a passion for helping others.