Rapido Recruitment 2024

Rapido is transforming the way people move. We're a fast-growing ride-sharing platform dedicated to making urban commuting smoother, more affordable, and eco-friendly. With a commitment to innovation and exceptional customer service, we're on a mission to connect miles and smiles, one ride at a time.

Rapido Jobs near me

Responsibilities:

• Be the first line of support for our riders and drivers, resolving inquiries with speed, empathy, and expertise.
• Identify and troubleshoot issues related to app functionality, bookings, payments, and safety concerns.
• Proactively educate riders and drivers on Rapido policies and procedures, ensuring a smooth experience for all.
• Go the extra mile to exceed customer expectations and build lasting positive relationships.
• Analyze customer feedback and identify opportunities for improving our services and app features.
• Work collaboratively with internal teams to ensure swift resolution of complex issues.

Rapido Careers

Skills:

• A passionate advocate for exceptional customer service with a knack for problem-solving.
• Possess excellent communication skills, both written and verbal, with the ability to explain complex information clearly and concisely.
• A resourceful individual with a keen eye for detail and a proactive approach to tackling challenges.
• Adaptable and tech-savvy, comfortable navigating multiple systems and learning new technologies quickly.
• A team player with a positive attitude and a genuine desire to help others.