Position title
Rapido Recruitment 2023 - All Jobs For You - Client Service Specialist Post
Job Location
India
Remote work from: IND
Base Salary
USD11,200-USD19,200 Per month
Qualifications
12th pass/ Graduate
Employment Type
Full-time
Description
Rapido Recruitment 2023
Rapido, a leading provider of on-demand delivery and logistics services, is seeking a passionate and customer-centric individual to join our dynamic team as a Client Service Specialist. As a Client Service Specialist, you will play a crucial role in ensuring a positive and seamless customer experience for our valued clients.
Rapido Jobs near me
Responsibilities
- Provide first-line client service via phone, email, and chat, handling client inquiries, complaints, and concerns promptly and professionally.
- Gather and analyze client feedback to identify areas for improvement and enhance our client service experience.
- Resolve client issues effectively, ensuring their satisfaction and maintaining a positive brand image.
- Stay up-to-date on Rapido's products, services, and promotions to provide accurate and up-to-date information to clients.
- Escalate complex issues to senior client service personnel when necessary.
Rapido Careers
Skills
- Bachelor's degree in Business Administration, Customer Relationship Management, or a related field.
- 1-2 years of experience in client service or a related field.
- Freshers with a strong academic background in customer service and a willingness to learn on the job are also encouraged to apply.
- Excellent communication and interpersonal skills, with the ability to build rapport and connect with people from diverse backgrounds.
- Strong problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Excellent time management and organizational skills.
- Proficient in Microsoft Office Suite.
Hiring organization
Date posted
December 9, 2023
Valid through
March 31, 2024
PDF Export