Indigo Recruitment 2023

IndiGo, India's leading low-cost airline, is seeking passionate and customer-centric Customer Service Executives to join our team. As a Customer Service Executive, you will play a key role in ensuring that our customers have a seamless and enjoyable travel experience.

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Responsibilities:

• Handle customer inquiries and complaints via phone, email, and chat
• Provide accurate and timely information to customers
• Resolve customer issues and concerns effectively
• De-escalate escalated situations and maintain customer satisfaction
• Adhere to company policies and procedures

Indigo Careers

Skills:

• Excellent communication and interpersonal skills
• Ability to listen actively and empathize with customers
• Problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Strong attention to detail and accuracy