Lenskart Recruitment 2023

In this multifaceted role, you'll be the face and voice of Lenskart, the leading eyewear brand in India. You'll be the first point of contact for customers, welcoming them with a smile, answering their questions with expertise, and guiding them towards their perfect pair of glasses.

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Responsibilities

• Greet customers warmly, assess their needs, and provide exceptional service that leaves a lasting impression.
• Channel your inner Possess in-depth knowledge of Lenskart's vast range of eyeglasses, sunglasses, and contact lenses, and recommend the ideal options based on individual preferences and styles.
• Approach customer concerns with empathy and a proactive mindset, finding solutions that exceed expectations and build trust.
• Efficiently manage customer orders, ensuring timely deliveries and accurate billing, while keeping everyone informed.
• Utilize Lenskart's technology platforms to assist customers with online orders, returns, and other digital interactions.

Lenskart Careers

Skills

• You possess excellent written and verbal communication skills, expressing yourself clearly, confidently, and with a friendly touch.
• You're a natural at building rapport, actively listening, and understanding customer needs with a genuine desire to help.
• You have a knack for understanding customer preferences and presenting products in a way that resonates with them.
• You're meticulous in your approach, ensuring accuracy in every task you undertake.
• You're comfortable learning new software and utilizing technology to enhance the customer experience.