Adidas Recruitment 2023

Adidas, a global leader in the design and manufacture of athletic footwear, apparel, and accessories, is seeking a dynamic, customer-centric, and results-oriented Front Desk Manager to join our team. As a Front Desk Manager, you will play a pivotal role in overseeing the day-to-day operations of our retail store, ensuring exceptional customer service, achieving sales targets, and contributing to the overall success of the Adidas brand.

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Responsibilities

• Lead and manage a team of sales associates, providing direction, motivation, and performance feedback
• Oversee daily store operations, ensuring efficient workflow, adherence to company policies, and compliance with safety regulations
• Train and develop team members, providing ongoing coaching, mentorship, and opportunities for skill enhancement
• Handle customer inquiries and complaints promptly and professionally, resolving issues effectively and upholding Adidas' reputation for exceptional customer service
• Monitor and analyze sales performance, identifying trends, areas for improvement, and implementing strategies to achieve sales targets
• Maintain a positive and engaging store environment, fostering a strong team culture and promoting Adidas' brand values

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Skills

• Strong leadership and management skills, with the ability to motivate, inspire, and empower team members to achieve their best
• Exceptional communication and interpersonal skills, with the ability to interact effectively with diverse customers and team members, convey information clearly, and resolve conflicts constructively
• Excellent problem-solving and analytical skills, with the ability to identify and address customer concerns, analyze sales data, and develop effective solutions
• Strong organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and work effectively under pressure
• Commitment to customer service excellence, with a passion for providing exceptional customer experiences that exceed expectations