Au Small Finance Bank Recruitment 2023

The Customer Service Trainee is responsible for providing excellent customer service to AU Small Finance Bank customers via phone, email, and chat. The ideal candidate will have a strong understanding of banking products and services, and be able to resolve customer issues in a timely and efficient manner.

Au Small Finance Bank Jobs near me

Responsibilities:

• Answer customer inquiries about banking products and services
• Resolve customer issues in a timely and efficient manner
• Escalate complex issues to the Customer Service Manager
• Maintain a positive and professional attitude when interacting with customers
• Stay up-to-date on banking products and services
• Complete all assigned training and development programs

Au Small Finance Bank Careers

Skills:

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Excellent customer service skills
• Ability to work under pressure
• Attention to detail

Qualifications:

• Bachelor's degree in Business Administration or a related field
• 1-2 years of customer service experience
• Strong understanding of banking products and services
• Proficient in Microsoft Office Suite