Position title
Meesho Recruitment 2023 - Job Search - Help Desk Post
Job Location
India
Remote work from: IND
Base Salary
USD11,200-USD18,500 Per month
Qualifications
12th Pass/ Graduate
Employment Type
Full-time
Description
Meesho Recruitment 2023
Meesho is currently seeking a dedicated and customer-centric Help Desk Associate to join its growing team. Help Desk Associates play a crucial role in providing exceptional customer service and support to Meesho's users. They are responsible for handling customer inquiries, troubleshooting issues, and ensuring that users have a positive experience with Meesho's platform.
Meesho Jobs near me
Responsibilities:
- Respond promptly to customer inquiries via various channels, including email, chat, and phone.
- Provide accurate and helpful information regarding Meesho's products, services, and policies.
- Resolve customer issues and concerns in a timely and efficient manner, ensuring customer satisfaction.
- Document troubleshooting steps and solutions for future reference.
- Identify opportunities for process improvement within the help desk function.
- Stay up-to-date on Meesho's latest features and updates.
Meesho Careers
Skills:
- High school diploma or equivalent.
- 1+ years of experience in a customer service role.
- Strong customer service skills.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Hiring organization
Date posted
November 30, 2023
Valid through
March 31, 2024
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