Tech Mahindra Recruitment 2023

The Customer Care Associate is responsible for providing excellent customer service to Tech Mahindra customers. This includes resolving customer issues in a timely and efficient manner, providing accurate and helpful information, and building positive customer relationships.

Tech Mahindra Jobs near me

Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Investigate and resolve customer issues
• Provide accurate and helpful information to customers
• Build positive customer relationships
• Maintain records of customer interactions
• Stay up-to-date on product knowledge
• Follow all company policies and procedures

Tech Mahindra Careers

Skills:

• Strong understanding of design principles and processes.
• Experience with CAD software.
• Excellent problem-solving skills.
• Ability to work independently and as part of a team.
• Excellent communication skills.

Qualifications:

• Bachelor's degree in a related field or equivalent experience
• 1+ years of experience in customer service
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Strong attention to detail