Dhani Recruitment 2023

Dhani, a leading financial services company, is seeking a dynamic and customer-centric Front-Line Employee to join our dynamic team and play a pivotal role in providing exceptional customer service and supporting our business operations. As a Front-Line Employee, you will be responsible for handling customer inquiries, processing transactions, and ensuring a positive and satisfying customer experience across all touchpoints.

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Responsibilities

• Greet and welcome customers with a warm and friendly smile, creating a positive first impression for Dhani
• Handle customer inquiries promptly and efficiently, providing accurate information and assistance
• Process customer transactions, including account openings, loan applications, and payments
• Maintain a well-organized and presentable work environment, reflecting Dhani's high standards of service
• Adhere to company policies and procedures, ensuring compliance and operational efficiency
• Assist with branch operations, such as preparing reports and maintaining customer records
• Stay up-to-date with Dhani's products, services, and promotions

Dhani Careers

Skills

• Excellent customer service skills and a genuine passion for providing exceptional customer experiences
• Strong problem-solving and conflict resolution skills
• Excellent communication and interpersonal skills, both written and verbal
• Ability to build rapport and trust with customers
• Proactive approach to anticipating and addressing customer needs
• Attention to detail and a commitment to accuracy
• Ability to work independently and as part of a team