Wipro Recruitment 2023

Wipro, a leading global provider of IT solutions and services, is seeking an enthusiastic and customer-oriented Virtual Assistant to join our dynamic team and play a pivotal role in providing exceptional remote support to our clients. As a Virtual Assistant, you will be responsible for handling a wide range of tasks, including administrative support, customer service, and technical assistance.

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Responsibilities:

• Provide comprehensive administrative support to clients, including scheduling meetings, preparing documents, and managing travel arrangements
• Handle customer inquiries and requests promptly and professionally, ensuring a positive customer experience
• Provide technical assistance to clients, troubleshooting issues and resolving problems related to Wipro's products and services
• Maintain accurate and up-to-date records and information related to client interactions
• Stay up-to-date on Wipro's products, services, and policies

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Skills:

• Excellent communication and interpersonal skills, both written and verbal
• Ability to listen attentively and understand customer needs
• Strong problem-solving and decision-making skills
• Proficient in Microsoft Office Suite and relevant administrative software
• Ability to work independently and as part of a team
• Excellent time management and organizational skills