Position title
Zomato Recruitment 2023 - Vacancy Job Alert - Customer Care Executive Post
Job Location
India
Remote work from: IND
Base Salary
USD18,000-USD22,000 Per month
Qualifications
12th pass/Any Graduate.
Employment Type
Full-time
Description
Zomato Recruitment 2023
Zomato is seeking a customer-centric and detail-oriented Customer Care Executive to join our dynamic team. As a Customer Care Executive, you will be the first point of contact for our valued customers, providing them with exceptional support and resolving their inquiries promptly and effectively. You will play a crucial role in ensuring customer satisfaction and contributing to the overall success of Zomato.
Zomato Jobs near me
Responsibilities
- Handling customer inquiries via email, phone, and chat
- Providing accurate and timely information to customers
- Resolving customer issues effectively and efficiently while adhering to Zomato’s customer service guidelines
- Maintaining a positive and professional demeanor at all times
- Identifying and escalating complex issues to the appropriate team
- Collaborating with team members to provide seamless customer service
Zomato Careers
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical abilities
- Ability to work independently and as part of a team
- Proficient in using Microsoft Office Suite
- Familiarity with customer service software such as Zendesk is a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong customer focus and a passion for providing exceptional service
- Fluency in English and familiarity with local languages is a plus
Hiring organization
Date posted
November 15, 2023
Valid through
March 31, 2024
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