Google Recruitment 2023

We are looking for a Customer Service Specialist to join our team and provide excellent customer service to our users. The ideal candidate will be able to handle a variety of customer inquiries, troubleshoot technical issues, and resolve customer complaints in a timely and efficient manner.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Troubleshoot technical issues and provide support to customers
• Resolve customer complaints in a timely and efficient manner
• Gather customer feedback and use it to improve our products and services
• Stay up-to-date on Google products and services

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Skills:

• Excellent communication skills, both written and verbal
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle a variety of customer inquiries
• Ability to troubleshoot technical issues
• Ability to resolve customer complaints in a timely and efficient manner

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of customer service experience
• Strong computer skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team