Lenovo Recruitment 2023

Lenovo is looking for passionate and customer-centric Customer Care Agents to join our team. In this role, you will be responsible for providing excellent customer service to Lenovo customers, resolving their issues and complaints, and ensuring that they have a positive experience with Lenovo. You will also be responsible for learning about Lenovo's products and services, and for staying up-to-date on the latest industry trends.

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Responsibilities

• Provide excellent customer service to Lenovo customers over the phone, email, and social media
• Resolve customer issues and complaints promptly and efficiently
• Escalate complex issues to the appropriate teams
• Learn about Lenovo's products and services
• Stay up-to-date on the latest industry trends

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Skills

• Excellent communication and interpersonal skills
• Ability to listen and understand customer needs
• Problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong customer focus