Vadilal Recruitment 2023

Vadilal is looking for a passionate and customer-oriented individual to join our team as a Help Desk Representative. In this role, you will be responsible for providing excellent customer service to Vadilal customers by answering their questions, resolving their issues, and providing them with information about Vadilal's products and services.

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Responsibilities

• Answer customer questions and resolve customer issues over the phone, email, and social media
• Provide customers with information about Vadilal's products and services
• Escalate complex customer issues to the appropriate team members
• Track and report on customer satisfaction metrics
• Identify and implement process improvements to improve the customer experience

Vadilal Careers

Skills

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Ability to handle multiple tasks simultaneously
• Good understanding of Vadilal's products and services