Tata Play Recruitment 2023

Tata Play Help Desk Representatives are responsible for providing customer support to Tata Play's subscribers. They work closely with subscribers to understand their issues and resolve them quickly and efficiently. Tata Play Help Desk Representatives also play a key role in gathering and analyzing customer feedback in order to improve Tata Play's products and services.

Tata Play Jobs near me

Responsibilities

• Respond to subscriber inquiries and complaints via phone, email, and social media
• Investigate and resolve subscriber issues
• Gather and analyze subscriber feedback
• Provide updates and support to subscribers throughout the troubleshooting process
• Escalate complex issues to the appropriate team
• Stay up-to-date on Tata Play's products, services, and policies in order to provide accurate information to subscribers

Tata Play Careers

Skills

• Excellent customer service skills
• Strong problem-solving and analytical skills
• Ability to communicate effectively in writing and verbally
• Ability to work independently and as part of a team