Flipkart Recruitment 2023

The Help Desk Worker is responsible for providing customer support to Flipkart customers via phone, email, and chat. This includes resolving customer issues, providing information about products and services, and following up on customer feedback.

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Responsibilities:

• Answer customer inquiries and resolve issues in a timely and efficient manner
• Provide accurate and helpful information to customers
• Follow up on customer feedback and ensure that issues are resolved to the customer's satisfaction
• Escalate issues to the appropriate team or department as needed
• Stay up-to-date on Flipkart products and services
• Follow all company policies and procedures

Flipkart Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to learn new information quickly
• Proficient in Microsoft Office Suite

Qualifications:

• High school diploma or equivalent
• 1-2 years of customer service experience
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Ability to learn new information quickly
• Proficient in Microsoft Office Suite