Lenovo Recruitment 2023

Lenovo, a world leader in personal technology, is seeking a highly motivated and customer-centric Customer Service Executive to join our team. The ideal candidate will have a passion for helping customers and a proven track record of providing excellent customer service.

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Responsibilities:

• Provide technical support and troubleshooting assistance to Lenovo customers
• Answer customer questions and resolve issues in a timely and efficient manner
• Escalate complex issues to the appropriate team
• Collect customer feedback and use it to improve the customer experience
• Stay up-to-date on Lenovo products and services

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Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to troubleshoot and resolve technical issues
• Ability to work independently and as part of a team
• Good knowledge of Lenovo products and services
• Proficiency in using computers and office software