Indigo Recruitment 2023

We are looking for a highly motivated and results-oriented Customer Experience Agent to join our team at IndiGo. As a Customer Experience Agent, you will be responsible for providing excellent customer service to our passengers. This includes answering customer inquiries, resolving customer issues, and providing support to customers throughout their travel experience.

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Responsibilities:

• Answer customer inquiries and resolve customer issues
• Provide support to customers throughout their travel experience
• Manage customer complaints and feedback
• Maintain a positive and professional customer experience
• Stay up-to-date on IndiGo policies and procedures

Indigo Careers

Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and other relevant software
• Experience with customer relationship management (CRM) software is a plus
• Experience with the airline industry is a plus