Lenovo Recruitment 2023

Lenovo is a global leader in technology, and we are committed to providing our customers with the best possible experience. As a Customer Care Associate at Lenovo, you will have the opportunity to work with a team of dedicated professionals who are passionate about helping our customers. You will also have the opportunity to learn about the latest Lenovo products and services and develop your customer service skills.

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Responsibilities

• Provide excellent customer service to Lenovo customers via phone, email, chat, and social media
• Respond to customer inquiries and resolve issues in a timely and efficient manner
• Gather and provide information about Lenovo products and services
• Escalate complex issues to the appropriate team or department
• Document customer interactions and update customer records

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Skills

• Strong customer service skills, including active listening, empathy, and problem-solving
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Ability to learn new information quickly and adapt to changing priorities