Ceat Tyres Recruitment 2023

We are looking for a highly motivated and customer-focused Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining relationships with our customers, understanding their needs and goals, and developing and executing strategies to help them achieve success. You will also be responsible for tracking and analyzing customer data, and providing feedback on the customer experience.

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Responsibilities:

• Build and maintain relationships with customers
• Understand customer needs and goals
• Develop and execute strategies to help customers achieve success
• Track and analyze customer data
• Provide feedback on the customer experience
• Identify opportunities to improve the customer experience
• Escalate complex issues to the appropriate team

Ceat Tyres Careers

Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects and deadlines simultaneously
• Proficiency in Microsoft Office Suite
• Experience with CRM software is a plus