Flipkart Recruitment 2023

The Customer Officer (Fresher) is responsible for providing excellent customer service to Flipkart customers. This includes tasks such as resolving customer issues, providing customer support, and handling customer complaints. This is an entry-level position that offers the opportunity to learn about customer service and gain experience in a fast-paced and dynamic environment.

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Responsibilities:

• Resolve customer issues in a timely and efficient manner
• Provide customer support and education on Flipkart products and services
• Handle customer complaints and escalations
• Work with other departments to resolve customer issues
• Maintain a positive and professional attitude at all times

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Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to remain calm and patient under pressure
• Strong problem-solving skills
• Ability to learn new things quickly