Tata Steel Recruitment 2023

The Clerk is responsible for providing administrative support to the department. This includes tasks such as filing, data entry, answering phones, and preparing reports. The Clerk must be able to work independently and as part of a team.

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Responsibilities:

• Provide technical support to employees on a variety of desktop-related issues, such as hardware and software troubleshooting, installation and configuration, and security.
• Respond to and resolve desktop support tickets in a timely and efficient manner.
• Work with vendors to ensure that hardware and software is properly maintained and supported.
• Install and configure new hardware and software as needed.
• Provide training to employees on desktop-related topics.
• Document desktop support activities and procedures.

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Skills

• Strong understanding of computer hardware and software.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Experience with a variety of desktop operating systems and applications.
• Experience with remote desktop support tools.

Qualifications

• Bachelor's degree in computer science or a related field.
• 1+ years of experience in desktop support.
• A valid driver's license and the ability to travel as needed.