Capgemini Recruitment 2023

The HO Sales Manager is responsible for leading and managing the sales team in the Head Office. This includes developing and executing sales strategies, managing customer relationships, and driving revenue growth. The ideal candidate will have a proven track record of success in sales, strong leadership and communication skills, and a passion for sales.

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Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot technical issues
• Provide training and documentation to customers
• Work with other IT teams to resolve complex issues
• Stay up-to-date on the latest IT trends
• Maintain a positive and professional demeanor

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Skills:

• Strong understanding of IT concepts
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to troubleshoot technical issues
• Ability to provide training and documentation
• Ability to work under pressure
• Ability to maintain a positive and professional demeanor

Qualifications:

• Bachelor's degree in Computer Science or a related field
• 1-2 years of experience in IT support
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team