Hero Recruitment 2023

The Client Service Specialist is responsible for providing excellent customer service to Hero's clients. This includes answering questions, resolving issues, and providing support. The Client Service Specialist must be able to work independently and as part of a team. They must also be able to handle customer inquiries in a professional and courteous manner.

Hero Jobs near me

Responsibilities:

• Answer customer questions and inquiries via phone, email, chat, and social media
• Resolve customer issues in a timely and efficient manner
• Provide technical support to customers
• Build and maintain positive relationships with customers
• Stay up-to-date on Hero's products and services
• Complete other duties as assigned

Hero Careers

Skills:

• Excellent customer service skills
• Strong communication skills (verbal and written)
• Problem-solving skills
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional and courteous manner
• Proficient in using computers and other technology

Qualifications:

• High school diploma or equivalent
• 1+ years of customer service experience
• Experience with customer relationship management (CRM) software
• Ability to work flexible hours, including evenings and weekends