Tata Sky Recruitment 2023

The Customer Care Associate is responsible for providing excellent customer service to Tata Sky subscribers. This includes resolving customer inquiries and complaints, processing orders and payments, and providing technical support. The ideal candidate will be customer-oriented, have strong communication and problem-solving skills, and be able to work independently and as part of a team.

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Responsibilities:

• Answer customer calls and inquiries in a timely and efficient manner
• Resolve customer complaints and issues in a professional and satisfactory manner
• Process orders and payments for new and existing subscribers
• Provide technical support to customers with problems with their Tata Sky equipment or services
• Maintain accurate records of customer interactions
• Work independently and as part of a team to meet customer expectations

Tata Sky Careers

Skills and Qualifications:

• Bachelor's degree in a related field or equivalent experience
• 1+ year of customer service experience
• Strong communication and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Bilingual in English and Hindi (preferred)