Indusind Bank Recruitment 2023

The Customer Support Specialist is responsible for providing excellent customer service to IndusInd Bank customers. This includes responding to customer inquiries and complaints in a timely and accurate manner, resolving customer issues, and providing customer education and support. The Customer Support Specialist must be able to work independently and as part of a team, and must have strong customer service and communication skills.

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Responsibilities:

• Respond to customer inquiries and complaints in a timely and accurate manner, via phone, email, or chat.
• Identify customer needs and help customers resolve their issues.
• Provide customer education and support on IndusInd Bank products and services.
• Work with other departments to resolve customer issues.
• Maintain accurate records of customer interactions.
• Follow all IndusInd Bank policies and procedures.

Indusind Bank Careers

Skills:

• Strong understanding of accounting principles and procedures
• Experience with financial software
• Excellent attention to detail
• Strong analytical skills
• Ability to work independently and as part of a team
• Excellent communication skills

Qualifications:

• Bachelor's degree in business, customer service, or a related field.
• 1-2 years of experience in customer service, preferably in the financial services industry.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.
• Ability to work in a fast-paced, deadline-oriented environment.