Tata Sky Recruitment 2023

The Client Service Specialist is responsible for providing excellent customer service to Tata Sky subscribers. This includes answering questions, resolving issues, and providing technical support. The ideal candidate will have strong communication and problem-solving skills, as well as the ability to work under pressure.

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Responsibilities:

• Answer customer questions and inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide technical support to customers
• Upsell and cross-sell Tata Sky products and services
• Stay up-to-date on Tata Sky products and services
• Comply with all Tata Sky policies and procedures

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Qualifications:

• Bachelor's degree in a related field
• 1+ years of experience in customer service
• Strong communication and problem-solving skills
• Ability to work under pressure
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team