Vadilal Recruitment 2023

The Desktop Support Technician is responsible for providing technical support to Vadilal employees on a variety of computer-related issues. This includes installing and configuring new hardware and software, troubleshooting hardware and software problems, and providing training on computer usage.

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Responsibilities:

• Install and configure new hardware and software.
• Troubleshoot hardware and software problems.
• Provide training on computer usage.
• Respond to user inquiries via phone, email, or chat.
• Escalate complex issues to the IT Manager or other technical staff.
• Maintain records of all technical support activities.

Vadilal Careers

Skills:

• Strong background in AI, machine learning, and data science.
• Experience with Python, R, or other programming languages.
• Experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Experience with data visualization tools such as Tableau or Power BI.
• Excellent problem-solving and analytical skills.
• Strong communication and presentation skills.

Qualifications:

• Associate's degree in Information Technology or a related field.
• 1-2 years of experience in desktop support.
• Strong troubleshooting skills.
• Excellent communication and customer service skills.
• Working knowledge of Microsoft Windows, macOS, and Linux operating systems.
• Experience with a variety of computer hardware and software.