HDFC Bank Recruitment 2023

The Operations Manager is responsible for the smooth and efficient operation of the branch. They oversee all aspects of branch operations, including customer service, sales, and compliance. The Operations Manager also provides leadership and support to the branch staff.

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Responsibilities:

• Oversee all aspects of branch operations, including customer service, sales, and compliance.
• Manage the branch staff and ensure that they are meeting performance expectations.
• Develop and implement operational procedures and policies.
• Monitor branch performance and identify areas for improvement.
• Prepare reports and presentations for the Branch Manager and other senior management.
• Represent the branch to external stakeholders, such as regulators and vendors.

HDFC Bank Careers

Skills and Qualifications:

• Bachelor's degree in business administration or a related field.
• 5+ years of experience in banking operations.
• Strong leadership and management skills.
• Excellent customer service skills.
• Proficient in Microsoft Office Suite.
• Knowledge of banking regulations and compliance.