Infosys Recruitment 2023

The Help Desk Worker is responsible for providing technical support to Infosys's employees. This includes tasks such as troubleshooting computer problems, resolving software issues, and providing training on new technologies.

Infosys Jobs near me

Responsibilities:

• Answer employee calls and emails regarding technical issues
• Troubleshoot computer problems
• Resolve software issues
• Provide training on new technologies
• Escalate complex issues to the appropriate level as needed
• Maintain accurate records of technical support tickets.

Infosys Careers

Skills:

• Excellent communication and interpersonal skills
• Strong technical skills
• Ability to work under pressure and meet deadlines
• Proficient in Microsoft Office Suite
• Experience with IT ticketing systems

Qualifications:

• Bachelor's degree in computer science or a related field
• 0-2 years of experience in IT support
• Excellent written and verbal communication skills
• Strong technical skills.